Privacy Policy
At BG Interior Arabia, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or enquire about our interior design, renovation, fit-out, landscaping, and related services in Dubai and the UAE.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
BG Interior Arabia is an interior design and renovation service provider based in Dubai, United Arab Emirates.
This Privacy Policy applies to information collected through our website, enquiry forms, telephone calls, email, WhatsApp, and other communication channels used to respond to customer enquiries and provide our services.
2. Information We Collect
We may collect information that you voluntarily provide when you contact us or submit an enquiry, including:
Full name
Phone number
WhatsApp number
Email address
Property or project location
Type of project or service required
Project requirements and preferences
Budget or estimated project details, where provided
Any other information you choose to include in your message
We may also collect certain technical information automatically when you browse our website, such as:
IP address
Browser and device information
Pages visited
Date and time of your visit
Referring website or source
General website usage information
This information may be collected through cookies, analytics tools, or similar technologies.
3. How We Use Your Information
We may use the information we collect to:
Respond to your enquiries and requests
Contact you regarding your interior design or renovation requirements
Understand your project needs
Prepare quotations, proposals, or project recommendations
Arrange consultations, site visits, measurements, or meetings
Provide and manage our services
Communicate with you regarding your project
Improve our website, services, and customer experience
Maintain website security and prevent misuse
Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to the services or enquiries for which it was provided, except where required or permitted by applicable law.
4. Contact Forms and Enquiries
When you submit an enquiry through our website, the information you provide may be received by BG Interior Arabia and used to contact you regarding your request.
Please do not submit sensitive personal information through website enquiry forms unless it is necessary for your enquiry.
5. WhatsApp, Phone and Email
If you contact BG Interior Arabia through WhatsApp, telephone, email, or other communication channels, we may retain the information you provide to respond to your enquiry and manage communication related to your project.
Third-party communication platforms may have their own privacy policies and terms. We recommend reviewing the privacy practices of those platforms when using their services.
6. Cookies and Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyse website performance, and provide a better browsing experience.
Cookies may help us understand which pages are visited, how users interact with the website, and how our website can be improved.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services
We may use trusted third-party service providers to help operate and maintain our website, process enquiries, analyse website performance, communicate with customers, or provide other services necessary for our business operations.
Where third-party services process personal information on our behalf, we take reasonable steps to ensure that such information is handled appropriately and securely.
Third-party websites, platforms, payment providers, analytics services, social media platforms, and communication services may have their own privacy policies. BG Interior Arabia is not responsible for the privacy practices of independent third-party services.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
9. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:
Service providers supporting our website or business operations
Professional advisers or contractors where necessary to provide services
Relevant parties involved in delivering your requested project or service
Government authorities or regulatory bodies where required by law
Other parties where you have provided consent or where disclosure is otherwise permitted by applicable law
We only seek to share information that is reasonably necessary for the relevant purpose.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, and complying with legal or regulatory obligations.
When personal information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
11. Your Privacy Rights
Subject to applicable UAE laws and regulations, you may have rights relating to your personal information, including the right to:
Request access to personal information held about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Request restriction or cessation of certain processing
Withdraw consent where processing is based on consent
Raise questions or concerns regarding how your personal information is handled
The UAE Personal Data Protection Law provides a framework for protecting personal information and establishes rights and obligations relating to the processing of personal data.
To make a privacy-related request, please contact us using the contact details provided on our website.
12. Children’s Privacy
Our website and services are intended for general audiences and are not specifically directed at children.
We do not knowingly request or collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
13. External Links
Our website may contain links to third-party websites, including social media platforms and other external resources.
Once you leave our website, the privacy practices of the external website will apply. We encourage you to review the privacy policy of any third-party website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, applicable laws, or our privacy practices.
Any updated version will be published on this page with a revised Last Updated date.
15. Contact Us
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have any privacy-related concerns, please contact BG Interior Arabia through the contact details available on our website.
BG Interior Arabia
Dubai, United Arab Emirates
Website: bginteriorarabia.ae